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Contact Us

For consumers (in the U.S.) with question or comments about our products, please contact us via mail, phone, chat, or e-mail.
*If calling after normal business hours, there is an after-hours answering service to assist you.

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If you correspond through email, please note that we cannot guarantee a response by email; however, we'll do our best to respond by telephone or traditional mail. We ask for all customers' telephone numbers, as we may need to call you to obtain specific information in order to answer your request.

By Phone:

1-800-984-0989*
8am-8pm EST
Monday through Friday

*For urgent inquiries, please contact us by phone.

Chat with Us

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Available Monday through Friday 8am-8pm EST

Media Inquiries

If you are a member of the media, please contact:

Consumer Relations
crelations@grupobimbo.com

Thanks for reaching out, we're looking forward to hearing from you!

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