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Contact Us

For consumers (in the U.S.) with questions or comments about our products, please contact us via mail, phone, chat, or e-mail.

If calling after normal business hours, there is an after-hours answering service to assist you. If you are a member of the media, please contact Consumer Relations, crelations@grupobimbo.com.

By Phone

1-800-984-0989* 8am-8pm EST 
Monday through Friday 
*For urgent inquiries, please contact us by phone.

Chat with us

Please click "Chat With Us" at the bottom of the page to chat. 
Available Monday through Friday
8am-8pm EST

Have a question?

Please see our FAQs for a quick answer to what's on your mind.

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If you correspond through email, please note that we cannot guarantee a response by email; however, we'll do our best to respond by telephone or traditional mail. We ask for all consumers' telephone numbers, as we may need to call you to obtain specific information in order to answer your request.


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